Bio - shaleenmahtani.com

About Us

Experience you can trust

With nearly 27 years in mortgage banking, Shaleen Mahtani brings deep industry knowledge, proven leadership, and a client-first approach to every relationship. From first-time buyers to seasoned investors, she helps borrowers navigate financing with clarity, confidence, and personal support at every stage.

Connect With Shaleen

Experience You Can Trust

Connect With Shaleen

Experience you can trust

Connect With Shaleen

Senior couple talking to real estate agent at house

Young couple seeking an apartment for rent or buy.

Professional bio

A Career Built on Trust and Results

With nearly 27 years of experience in the mortgage banking industry, Shaleen has witnessed the profession’s remarkable evolution from handwritten applications to today’s streamlined, technology-driven process. She has consistently performed at a top level, earning honors such as Leader’s Club, President’s Club, and Chairman’s Club, and was named to the Citizens Bank President’s Club in 2024 and 2025, placing her in the top 10% of performers, while also ranking in the top 1% of mortgage lenders nationally.

As a Producing Mortgage Sales Manager at Citizens Bank, she leads and mentors a team of loan officers while also actively originating loans. She works with Aran Mahtani as part of the Mahtani Mortgage team, offering tailored financing solutions including Conventional, FHA, Jumbo, and new construction loans for a wide range of buyers. Known for her transparency and strong client relationships, she maintains over 99% customer satisfaction and 5-star reviews, and also actively supports community service through Children’s Hope India and Habitat for Humanity.

Professional bio

A career built on trust and results

With nearly 27 years of experience in the mortgage banking industry, Shaleen has witnessed the profession’s remarkable evolution from handwritten applications to today’s streamlined, technology-driven process. Along the way, she has earned recognition at the highest levels, including Leader’s Club, President’s Club, and Chairman’s Club honors. She was also named to the Citizens Bank President’s Club in both 2024 and 2025, an achievement reserved for the top 10% of performers across the organization, and is ranked among the top 1% of mortgage lenders nationally.

As a Producing Mortgage Sales Manager at Citizens Bank, Shaleen leads a team of experienced loan officers while continuing to actively originate loans herself. She is passionate about mentoring her team, helping each individual grow production and advance professionally. She also works alongside Aran Mahtani as part of the Mahtani Mortgage team under Citizens Bank, offering financing solutions for first-time homebuyers, move-up buyers, and real estate investors, including Conventional, FHA, Jumbo, and new construction loans tailored to each client’s financial goals.

Known for hard work, transparency, and long-term commitment, Shaleen has built lasting relationships with clients and referral partners over the years. She maintains customer satisfaction scores above 99%, supported by consistent 5-star Google reviews. Her promise is simple: to be a committed mortgage partner throughout the process and well beyond closing, always keeping her clients’ financial goals first. Outside of work, she serves as Co-Team Lead for Children’s Hope India in New York City and New Jersey and volunteers with Habitat for Humanity, reflecting her deep commitment to expanding opportunity through homeownership and community service.

Explore Loan Programs

Advisor meeting with homebuyers during a mortgage consultation

Why clients choose us

A Client-First Approach to Mortgage Lending

Clear guidance

Loan options, timelines, and next steps are explained in a way that feels practical and easy to follow.

Responsive communication

Questions are answered promptly so clients feel supported and prepared throughout the process.

Nationwide service

Serving borrowers across the continental United States with dependable guidance.

Personalized support

Recommendations are tailored to each borrower’s goals, priorities, and long-term plans.

About Shaleen

A Steady Voice in a Major Financial Decision

Shaleen Mahtani believes mortgage guidance should feel clear, personal, and dependable. Her work is grounded in helping clients understand their options and make informed decisions with less stress and more confidence.

She works with first-time buyers, repeat buyers, and homeowners exploring refinancing, always with an emphasis on transparency and thoughtful communication. By breaking down the details and staying accessible throughout the process, she helps clients feel supported from application to closing.

Every client deserves mortgage guidance that is clear, supportive, and aligned with their goals.
Shaleen Mahtani

With a professional and service-driven approach, Shaleen is committed to helping clients navigate loan options with clarity, confidence, and a strong sense of support from start to finish.

      EXCELLENT  
   Based on 47 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ivan Santhumayor 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shaleen helped us with our mortgage and she was absolutely a star throughout as condo mortgage process is so complicated but she was step by step with us and helped us navigate with ease . She is courteous , has the utmost probity and has the prowess to answer the “Gordian knot” of questions. I highly recommend her and (her) Citizens Bank.
  
 
      Posted on Google  
   
   The D'Angelo Family 
 
 
 
 Trustindex verifies that the original source of the review is Google. Trustworthy and able to facilitate a seamless process. Excellent.
  
 
      Posted on Google  
   
   Yun Gao 
 
 
 
 Trustindex verifies that the original source of the review is Google. We’re so grateful to Shaleen and her team for helping us with our home purchase. Shaleen was incredibly patient, responsive, and supportive throughout the entire process. She always made us feel like we were in good hands, even when things got stressful. We truly appreciate everything she did for us and would highly
recommend her and her team!
  
 
      Posted on Google  
   
   Karthik Sankaralingam 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shaleen and her team were very responsive, and closed within 30 days. Shaleen also provided solutions that other lenders were not able to offer.
  
 
      Posted on Google  
   
   Matilda Carvajal 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shalene and her team made what’s usually a stressful process feel completely manageable. She was responsive at every step, explained our options clearly without any pressure, and kept things moving. If you’re looking for a mortgage lender who’s knowledgeable, dedicated, and genuinely on your side, I’d recommend her without hesitation.
  
 
      Posted on Google  
   
   Andrew Arrigo 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've had the pleasure of working with Shaleen Mahtani on several real estate transactions, and she's been an outstanding lending partner every time. She brings a calm, solutions-oriented approach to every deal and does an excellent job guiding clients through what can often be a stressful process. Her communication is exceptional, and she's always available to answer questions. It's clear that she genuinely cares about her clients and goes above and beyond to help them succeed. As an agent, it's always reassuring to know my buyers are in such capable hands. I would confidently recommend Shaleen to anyone looking for a lender who is experienced, dependable, and a true advocate for her clients.
  
 
      Posted on Google  
   
   Linda Karas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great team, super responsive, super quick, totally helped me navigate the incredibly complicated process.
  
 
      Posted on Google  
   
   Kara Melber 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shaleen and her team were excellent to work with. From start to finish, she was quick to respond to our questions and was very knowledgeable. She helped us feel confident in our decisions and ensured that the process moved swiftly to the finish line.
  
 
      Posted on Google  
   
   Koonal Patel 
 
 
 
 Trustindex verifies that the original source of the review is Google. As a dentist, I wanted to see what type of financing options would be available in both NY and NJ for a condo. My realtor connected me with Shaleen and she walked me through the home buying process. Looking forward to finalizing my contract and owning my first home.
  
 
      Posted on Google  
   
   Melina Melwani 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shaleen was absolutely wonderful - as a first-time home buyer in NYC, I had so many questions and felt overwhelmed at times, but she guided me every step of the way with patience, kindness and incredible knowledge. She always took the time to explain everything clearly, was extremely responsive and made me feel confident throughout the process.

Her experience and expertise in lending truly stand out. She knows the industry inside and out and works hard to get the job done smoothly and efficiently. I always felt like I was in great hands.

I highly recommend Shaleen to anyone looking for a mortgage professional who genuinely cares about her clients and goes above and beyond to help them succeed!